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You can either click on the link to open the Quick Order Guide, or you can right click and choose to save the document for viewing it outside the web browser.
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Phone: 888-600-6322
Fax: 800-780-2336

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OVERVIEW:


How to choose and buy products online?
- Order by Template
- Order by Product
- Order by Keyword
 
Shopping Cart
- How to change the quantity in an order?
- How to remove a product from the order?
- How to return to the shopping cart page?
- How to add more products to the shopping cart?
- How to complete an order?
Check out
Detailed Instructions on how to customize your product
- Create a layout
- Enter Text
- Spacing
- Ruled Lines
- Borders
- Graphic

Choose the correct options for your product
My account
Cannot remember your password?
Cannot remember your user name?
Maintaining your account and changing your password

FAQ
How does the product search work?
Where to find previous orders? (order history)
What is data security?
Feature of the week

CHOOSING AND ORDERING A PRODUCT
There are several ways to order a product:
1. ORDER BY TEMPLATE: You select a template that is like the custom text you want to order. The product will be assigned accordingly.
2. ORDER BY PRODUCT: By browsing through the catalog, choosing items from the categories and adding items to the cart.
3. ORDER BY KEYWORD: Type in an article no. or product code or product name. The system will search the catalog for you and show you the matching products.

1. ORDER BY TEMPLATE
Click on Order by Template. Choose a category. You will see a range of templates, where even the imprint size is displayed. (If you have already saved templates as a registered user, You will find them in the tab marked "your templates")
Clicking on a template, brings you to a list of products with approximately the same size (plus - minus 10% of the imprint size of your chosen product). After selecting the product you want, You will be taken directly to the Custom Wizard, where you can design your text plate.
2. ORDER BY PRODUCT
Click on the Order by Product button. Click on the name of the category you want to buy. Choose a product from the appropriate category and click "order".
There are two possible choices on products with individualized text plates:
A)    You will reach a page with one or more templates by clicking "proceed". (If you have already saved templates as a registered user, you will see them there). Now, choose a template or click "create new" to go to the "edit template" page. You can create your own template there.
B)    If there are no templates for the chosen product, the "proceed" button brings you directly to the custom wizard.
There are also two possible choices for non-customizable products.
A)    You will get to the "choose variations" page. After you have chosen your favorite variation, click "proceed" to add the item to the cart.
B)    You will get directly to the cart when choosing a product without variations.

3. ORDER BY KEYWORD
If you know the article number of the product you want to order, you can enter it at the ORDER BY KEYWORD Section. Enter the article no. or product name and click on "proceed". You will be redirected to the cart where you can add more items by using the functionality displayed at the bottom of the page.

Note: Individualized products cannot be added to the cart directly - either you will get to a choice of templates or directly go to the "edit template" page.

SHOPPING CART
How do I change the quantity in my order?
On the shopping page, you can change the quantity of items in your order or delete an item. After you have made your changes, click "update cart" to see your revised total
How do I remove a product from the order?
You can delete an item from the Shopping Cart by clicking on the 'remove' link beside the subtotal. After making your changes, click "update cart" to see your revised total.
How to return to the Shopping Cart page?
You can return to this page by clicking the Cart button in the top navigation bar.
How to add more products to the Shopping cart?
When you are on the Shopping Cart page, you can continue shopping by clicking the "continue shopping" button or the home button. This will take you to the top level of the catalog.
Each time you click the "order" button, you will be taken to the Shopping Cart page and the items will be saved.
Furthermore you can add a comment to your order. Therefore please use the link "instruction".
Proof your order carefully!
How to complete an order?
If all items are added to the cart already and you have entered the correct quantity (remember to update the cart), then just click "check out" (as a registered user) to get to the check out area. As an anonymous user you will be redirected to the registration area before you get to the check out. After you register you will be brought back to your order and to the check out area.
Check out
Again you can maintain your account here. Furthermore it is your last chance to remove items from the cart. Please use your Drop Down Box to choose the shipping method. At the bottom of the page you can define billing options.
To definitely complete your order click on "confirm and submit order".
Detailed Instructions on how to customize your product
Create a layout
On this page, you are able to create your own personal text plate. You can have a look at your modifications by clicking on the "update preview" button. By using the drop down box, you can adjust the size of the preview.
On some products you have the choice to change the product color or any other attribute by clicking "choose" (on the left hand side).
There may also be a "next smaller" and a "next bigger" button. A click on one of these buttons will automatically redirect you to the next bigger/smaller product of the same product family. Please check if the variation is the right one.
Depending on the product there is a multitude of functions. If you switch between the functions (tabs) the layout will be saved automatically and the preview will be updated.
Enter Text
Enter font, font size, position and options like bolt, italic and underlined here. A page with examples of font samples will appear if you click the "font samples" link.
Note: Use "update preview" regularly. A warning sign will appear if your text or a defined border is too big.
Spacing
You can position you text horizontal and vertical here. (for example: -3 pts or 10 pts.)
Ruled Lines
Allows direct vertical and horizontal positioning of lines.
Borders
Generate borders in different strengths and forms.
Graphic
Upload a logo or graphic from local hard drive here. It is important that the file is a Bitmap (.bmp).
For some products (business cards) it is allowed to upload colored graphics too. (.jpeg - 24 Bit only)
You have also the possibility to change the size of the original graphic (in percent). You have to be logged in as a registered user to be allowed to upload graphics. Your graphics will be saved for further use. Depending on the shop, you can then decide between the index cards "general graphics" and "your graphics".
If you have finished creating your template, click on "update preview" again and hit order after that. On the next page it´s the last chance for you to check your template. If you want to make changes, you can return to your last version of the template by click the "back" button (inside the shop, not in your browser). As a registered user you´re also able to save your template with any name you want. You can use them for further orders.
So just enter a name for the template then click "save and add to the cart" (as a registered user). As an anonymous user click "add to the cart". Both ways lead to the cart.
Choose the correct options for your product
You can choose the definable variation for the product on this page. To get a review of quite a few variations, please use the drop down box, to rearrange all variations
If the point is on the correct variation, it is marked in terms of color. To get back to the "edit template" page, please click the "back" button inside of the shop. (pressing the browser´s back button will cancel the choices you made)
My account
Cannot remember your password?
Click on "lost password" on the welcome page and enter your user ID. You will receive an E-Mail with your password after that. This is not available for Ariba users.
Cannot remember your user name?
Click on the "lost password" button and send an e-mail to the address shown there. Your user name will be e-mailed back to you. This is not available for Ariba users.
Maintaining your account and changing your password:
Just click "account" in the menu bar. You can change your password, update your name and even enter separate billing and shipping addresses. This is not available for Ariba users.
FAQ - Frequently asked questions
How does the product search work?
You can search for keywords throughout the site. Simply enter a keyword in the search box. Then by clicking on the product keyword search results, you will be taken to the corresponding product. Then simply proceed with your order.
Where to find previous orders? (order history)
Click on "Order History" in the menu bar. Here you can review all previous orders, and even order again from them.

What is about data security?
We make full use of Secure Sockets Layer (SSL) technology, which is supported by the vast majority of browsers on the Internet. This technology automatically:
  • Encrypts information as it travels over the Internet.
  • Verifies the identity of the server using a certificate and digital signature.
  • Verifies that the original content of a message arrives at its destination.
  • SSL technology offers the highest level of security available on the Internet.
 
Note: If you have an account, make sure you´re logged on before you start browsing through the catalog. Registered users have access to special prices and also may choose from a larger product line including self created templates.